This Global Privacy declaration applies to AITKENSPENCE HOTELS (PVT) LTD, its subsidiaries and all of the hotels within the Aitken Spence Portfolio of Brands. At Aitken Spence, we attempt to deliver remarkable service and experience around the world. We highly value your business and the loyalty. We perceive that privacy is an important factor. This Privacy Statement describes the privacy practices of Aitken Spence (PVT) LTD for data that we collect:
By utilizing any of our services as well as by agreeing to this Statement, you comprehend and recognize that we will gather and utilize personal data as described in this Statement.
You may use this Web Site in accordance with these terms and conditions for lawful and proper purposes complying with all applicable laws, regulations and codes of practice in Sri Lanka or other jurisdictions from which you are accessing the Web Site.
In particular you agree you will not,
Where Aitken Spence Hotels believe in its absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this Web Site.
本网站材料中的所有商标、服务标志、版权、数据库权利、其他知识产权、本网站的组织形式和排版以及内在软件属于 Aitken Spence 酒店或其许可方所有。The trade mark, service mark and logos of Aitken Spence Hotels and its licensors must not be used, modified or adapted in any way without the prior written authorization. 未经书面许可，本网站上的材料和内在软件代码不可被复制、修订、修改、发布、传播、散布、链接至其他网站、出售或全部或部分转移。However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.
本网站由 Aitken Spence 酒店出于善意的初衷创建而成。不对网站包含信息的完整性或准确性作出任何明示或暗示的陈述或保证，即未明示或暗示性陈述或保证信息的不间断性、无错误或任何信息均无故障、病毒、蠕虫、木马程序或其他有害成份。
在法律允许的最大范围内，Aitken Spence 酒店不对本网站上提供的所有信息、产品、服务和材料进行任何暗示的保证。所有此类信息、产品、服务和材料均按照“以实物为准”、“视供应情况而定”的条件提供，无任何形式的保证。
本网站可能包含通往第三方网站的链接。此类链接仅供参考，这些网站的使用可能需要遵守其发布的条款和细则。Aitken Spence 酒店包含通往其他网站的链接并不表示对此类网站上材料的认可，Aitken Spence 酒店不对其内容负责。
您访问本网站，即同意 Aitken Spence 酒店对您使用本网站造成的任何直接、间接、随之发生的损失或损害不承担任何责任，包括本网站中包含的信息和材料、您通过本网站链接至其他网站获取的其他材料、延误、无法使用本网站或产品和服务的可用性和实用性。
You further agree to indemnify, hold Aitken Spence Hotels harmless from and covenant not to sue Aitken Spence Hotels for any claims based on using this Web Site.
Aitken Spence Hotels may make improvements and/or changes in the products, services and prices described in this Web Site at any time without notice. 网站接受定期修改。Aitken Spence 酒店可通过在本网站上发布修正条款来修正这些条款。修改发生之后继续使用本网站，则视为您已接受这些修改。
You represent you are of sufficient legal age to use this Web Site and you possess the legal right and ability to enter into this Agreement and use this site in accordance with all of the applicable terms and conditions and create binding legal obligations for any liability you may incur as a result of the use of this Web Site under your name or account including, without limitation, all use of your account by others including minors living with you.
Aitken Spence 酒店使用受保护的网站进行个人数据通信。未经您的知情或许可，我们不会攫取个人信息。仅在利用本站互动产品和服务时您会被要求提供个人信息。
Aitken Spence Hotels is free to use, reproduce, disclose and or distribute the information, ideas, know-how in your feedback to others without limitation and for any purpose whatsoever.
斯里兰卡民主社会主义共和国法律适用于本网站的使用以及您向斯里兰卡非专属司法管辖权法庭的不可撤销呈递。Aitken Spence 酒店保留在您的居住国对您提起诉讼的权利。
The Aitken Spence Hotels takes the protection of your privacy and your personal data very seriously. 因此，我们在此解释我们收集何种数据、数据使用目的以及如何保护您的数据。这些数据保护原则不适用于通过点击主网页超链接访问的网站。
“Personal Data” will be information that recognize you as an identifiable individual.
We gather Personal Data as per law, for example,
In more restricted conditions, we likewise may gather:
If you submit any Personal Data about other people to us or our Service Providers (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and you permit us to use the data in accordance with this Privacy Statement.
We may gather data about you from 3rd parties, including data from payment card, and different partners from your web-based social networking services and from other 3rd party sources that are legitimately qualified to share your information with us. We utilize and share this data (and may attach this data to the next data we have on file for you) for the reasons described in this Statement.
We utilize Personal Data and Other Data to give you Services, to grow new contributions and to ensure protection of Aitken Spence and our guests as described below;
Service Administration: We use your personal information to administer programs in which you participate.
Meeting and Event Planning: We may use your personal information to provide you with information about meeting and event planning.
Marketing and Communications: Send you marketing communications and promotional offers, as well as periodic customer satisfaction, market research or quality assurance surveys.
Administration & Service Improvements: We may utilize your own data to enhance Aitken Spence’s administration and service and to guarantee that our site, products, and services are important to you.
We utilize personal data and other data to manage our contractual relationship with you, follow a lawful commitment and because we have a legitimate enthusiasm to do so.
To provide our valued guest with the highest level of hospitality and to provide the best service, we may share personal data with the following;
Aitken Spence Portfolio of Brands & Managed Hotels & Resorts: We may share personal information within the Aitken Spence Portfolio of Brands as well as with owners and operators of franchised hotels, owners of hotels that we manage In addition, when we cease managing a hotel that we do not own we may provide the hotel’s owner with certain information about past or future guests of that hotel.
Business Partners: We may partner with other companies to provide you with products, services, or offers based upon your experiences at our properties and may share your information with our business partners accordingly.
Service Providers: We may share gathered personal data to third-party service providers for the purposes described in this Privacy Statement. Service providers include companies that provide website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, marketing, auditing and other services.
Linked Accounts and Promotional Activity. We partner with certain third parties that allow you to enroll in their services or participate in their promotions.
Authorized Licensees. We uncover Personal Data and Other Data to our Authorized Licensees for the reasons depicted in this Privacy Statement, for example, giving and customizing the Services and satisfying your requests.
We may share and use Personal Data when you visit and interact with Aitken Spence websites and apps, we collect other information that does not directly identify you about your use of the site. We use Other Information, as well as data received from third parties, to deliver you email, online and mobile advertisements.
Cookies are small pieces of information that your browser stores on your computer’s hard disk. 它们能够自动调出已访问网站中的常用数据，简化预订过程。You can set your computer to not store any cookies on your computer. 但是，在这种设置下，我们提供的部分功能可能不可用。
Sensitive information is referred to as information that is protected against unwarranted disclosure. This could include religious beliefs, political options, ethnic origin, criminal background, social security numbers, health, biometric data etc.
We don’t usually gather sensitive data unless it is volunteered by you or unless we are required to do as such compliant with laws or controls. We may utilize certain information given by you to serve you better and meet your specific needs.
We don’t purposely gather personal information from individuals under 18 years old. As a parent or legal guardian, kindly don’t allow your kids to submit personal data without your authorization.
In the event that you permit our mobile or web applications to get to your area data on your device, our mobile applications may utilize your device’s Global Positioning System (GPS) and other technology innovations such as remote transmitters known as signals to grant you with data and offers which is exclusive for your location. Beacons enable us to gather data about your location inside partaking hotels by communicating to devices that are in range. We may utilize this area data to improve your on-property encounter by conveying pop-up messages and other substance to your devices, giving route help as you move around our areas, and sending you data and offers about products and services, or activities we accept might hold any importance with you. We may impart this data to outsiders, including business accomplices and specialist co-ops, to give data, offers, and services that might hold any importance with you. You may forestall or restrain accumulation of area data by changing the settings in the Aitken Spence applications, or by changing your device’s settings.
We offer these versatile and area based administrations just to the degree allowed by pertinent local laws.
We hold personal information about you for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. We usually hold personal information gathered for a period of 50 months We hold other personal data for shorter timeframes if possible and if allowed by law.
In an event that personal data is printed on paper, the personal data will be destroyed in a safe way, by cross-shredding or incinerating the paper documents, if saved in electronic form, the personal data will be decimated by specialized technical means to guarantee the data may not be reestablished or reproduced at a later time.
On the off chance that you have given us your contact data (mail address, fax number, email address or telephone number), we might need to advise you as per any inclinations you have communicated, and with your assent where required, regarding our products and services or welcome you to occasions through email, web based promoting, online networking, WeChat, WhatsApp, phone, instant message (SMS or MMS), notifications, in-application notifications, postal mail, our customer service call center, and other different means (counting on-property informing, for example)
You may control whether our mobile apps send you push notifications by changing your notification settings on your mobile device. If we engage in sending you in-app messages, we will allow control for those in our apps’ settings
Aitken Spence take required measures to ensure the protection/security of personal information from unauthorized access and also ensures to keep this information accurate and up-to-date. The Aitken Spence Information Security Team (Group IT) monitors our systems for potential intrusions, provide property level information security, frequently review and update security controls in order to protect data, provides relevant training programs etc. All personal data are secured in compliance with Aitken Spence cooperate information technology guidelines.
However, in an event of a security incident, the relevant party will take necessary action as applicable by laws and regulations.
We also put effort to maintain the confidentiality of the data shared among the service providers. For online transactions also, we use required technological measures to maintain the personal information. It is to be noted that, we are unable to guarantee the security of data transmitted over the internet. Therefore, please do not send payment card numbers or any other confidential information via email.
Sharing information across borders is essential to the services so that you as the guest receive the best service wherever you are in the world. Therefore, we will, subject to law, exchange Personal Data and Other Data gathered regarding the Services, to entities in countries where data protection standards may differ from those in the country where you stay, we will take appropriate steps to ensure that your personal information is handled as described in this Statement and in accordance with the law.
If required to access, review, modify, update, restrict or delete Personal Information that you have given to us, or in the event that you might want to get an electronic duplicate of your Personal Data for reasons for transmitting it to another organization, you can get in touch with us at firstname.lastname@example.org , or via mail:
Aitken Spence PLC,
Tel: (+94 11) 2308308
When requesting any modification, please make clear what Personal Data you would like to have changed. For your protection, we only fulfill requests for the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to fulfil your request as soon as possible.
Furthermore, it is to be noted that there may also be certain data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.
This statement is subjected to change/update from time to time. Any modification will become effective when we post the revised Privacy Statement on the Online Services. Use of the Services following these changes means that you accept the revised Privacy Statement.
If you have any questions regarding this privacy statement, you may reach us at email@example.com or by mail;
Aitken Spence PLC,
Tel: (+94 11) 2308308